The Cooperstown Food Pantry is hiring a full-time Operations Manager to help us build our capacity for service and growth. This is a key position which, in partnership with the Executive Director, manages the day-to-day operations of the Pantry as well as volunteer training and recruitment and client relations.

See below for the full job description. Interested? Help us learn more about you! Please send your resume and a brief paragraph sharing why you’d like to work with us to directorcfp@gmail.com.


Position Description

The Operations Manager for the Cooperstown Food Pantry will be responsible for the day-to-day operation and organization of the Pantry Distribution program, and the oversight of volunteer and client scheduling and services. The Operations Manager will work collaboratively with the Executive Director and will be encouraged to think creatively about possible programs, organization, and operations.

Responsibilities

Pantry Organization

  • Monitor and organize food items and distribution area, implementing new systems if needed
  • Monitor available programs, opportunities, and information from outside partners and provide posters/fliers
  • Assist in accepting in-kind donations, ensuring donations are properly weighed and stored

Volunteer Management

  • Develop written volunteer training guides to orient new volunteers and refresh current volunteers and develop prompts and signage which direct daily activities. All these materials should be updated as necessary.
  • Update volunteer schedule and directory as needed
  • Schedule substitute volunteers as needed
  • Manage Fresh Recovery volunteers, ensuring volunteers for daily pick-ups and produce stocking
  • Develop tools for volunteer recruitment
  • Collaborate with the Executive Director around opportunities for volunteer appreciation

Client and Program Oversight

  • Oversee the implementation of the Oasis Insight Database for client data tracking, working with volunteers to input historical data and accurately input current client visitation data
  • Manage client survey, working with volunteers to ensure survey questions are offered to all clients each quarter
  • Assemble New Client folders and update their contents with appropriate information about Pantry and external services as available
  • Arrange client delivery on an as-needed basis, tracking those clients who regularly request deliveries to their homes

Requirements

The ideal candidate has experience coordinating and managing volunteer schedules and tasks. They are organized, solution-driven, creative thinkers who are able to work collaboratively with others. The ideal candidate brings strong problem-solving skills, excellent customer service skills, and clear and professional written and verbal communication skills to every aspect of this position. The Operations Manager should be able to effectively communicate with all levels of staff, volunteers, clients and guests. A background in social services and nonprofits is not required but is desired in a strong candidate.

The ideal candidate has a working understanding of Microsoft Office software, including Microsoft Word and Excel, and the Google platform, including Gmail and Google Drive. The Operations Manager will work with a client management database; while training will be provided, a general comfort with data entry and database systems is preferred.

The Operations Manager will be expected to work on-site

The Cooperstown Food Pantry has been primarily volunteer run for 45 years, and we value the time and talents of our volunteers and the incredible generosity of our greater community. The ideal candidate for the Operations Manager position treats others with kindness, respect, and compassion, has a positive attitude, and is flexible.

The Cooperstown Food Pantry

Established in 1977 and run out of the basement of the Village Hall/Library building on Main Street, the Cooperstown Food Pantry has remained a pillar of community service for 45 years. We assist households in the northern two-thirds of the county by providing a monthly distribution of five days worth of food, three meals a day, for each member of a household. In addition to shelf stable food items, fresh dairy, frozen meat and fresh produce, the Pantry provides essential personal care items including adult incontinence products, diapers, and household supplies. We partner with our community, working with the Cooperstown Central School to facilitate the BackPack program, a weekly distribution of food items for children grades K-12. We also work closely with the Cooperstown Farmers’ Market to provide fresh produce vouchers in the summer and early fall months.

In June of 2021, the Pantry became an independent 501(c)(3) organization. In a period of exciting growth and opportunity, we’re looking to expand our staffing to best meet the needs of our community!

The Cooperstown Food Pantry is an equal opportunity employer.

Benefits Include: paid sick leave, paid vacation, health insurance through Excellus BlueCross BlueShield

Hours: 40/week M-F; two Saturday shifts per month

Job Type: Full Time

Salary: $40,000

Original Post Date: 4/27/2022

Work with Us – Executive Director

The Cooperstown Food Pantry is hiring a full-time Executive Director who will partner with the Board of Directors and Operations Manager position to facilitate initiatives that lead to greater capacity for service and growth.

See below for the full job description. Interested? Help us learn more about you! Please send your resume and a cover letter to directorcfp@gmail.com.

Position Description

The Executive Director for the Cooperstown Food Pantry is responsible for the overall operation of the Cooperstown Food Pantry, overseeing all financial and administrative aspects of the organization including advising on and executing budget, writing of grants, fundraising as necessary, and supervision of the staff and volunteers to ensure successful day-to-day operations and positive client experiences. The Executive Director works closely with the Board of Directors to facilitate the growth and forward movement of the organization, and is responsible for implementing board vision and strategy

Responsibilities

Administration and Finance

  • Facilitate financial and accounting policies established by and in partnership with the Board of Directors
    • Report organizational spending in coordination with fiscal year budget
    • Monitor invoices and payments
    • Maintain “CFP Finance” Google Drive folder, working closely with the Board Treasurer to submit monthly receipts, bank statements, scanned checks and deposit slips
    • Maintain organized financial documents and records both physically and digitally

Fundraising and Development

  • Process and record all monetary gifts on a weekly basis
    • Monitor PayPal account and make periodic transfers
    • Monitor In-Kind Donation Log, periodically inputting gifts into digital spreadsheet and preparing acknowledgments as needed
    • Prepare all donor stewardship communications, including timely acknowledgements of gifts of all sizes.
    • Research new avenues of funding from individual donors
    • Research and apply for grants and track grant cycles (follow up, spending deadlines, re-application dates)     

Strategy and Community Engagement

  • Monitor progress against the organization’s current strategic plan, reporting to and conversing with the board regularly
    • Initiate new strategic planning projects in collaboration with the board when appropriate
    • Develop community relationships with businesses and other nonprofit organizations to promote programmatic collaboration

Marketing and Communications

  • Develop marketing strategies in support of CFP Board’s current strategic plan
    • Develop a marketing strategy to reach underserved communities throughout the Pantry’s service area
    • Create marketing and communications materials to include brochures, fliers, newsletters, and postcard mailers focused on information sharing with our community of donors and clients
    • Produce an annual report each year to distribute to our funders, community partners, donors, and community members

Board and Staff Development

  • Oversee and report on the organization’s performance and results
    • Partner with the Board of Directors to establish Pantry programs and processes
    • Participate in board meetings, preparing materials in partnership with the board President and Treasurer prior to each meeting.
    • Present opportunities for board development and assist in the creation of a board manual and training/on-boarding program
    • Support employees and volunteers to ensure appropriate performance and operations

Organizational Oversight and Program Development

  • Partner with Operations Manager and support tasks including volunteer recruitment, volunteer training and other daily tasks
    • Support monthly inventory ordering, working with the appropriate board representatives to place accurate orders and in the acquisition, safe storage and distribution of inventory sufficient to meet the needs of clients within budget, HPNAP and Regional Food Bank guidelines
    • Collaborate with the Operations Manager to develop consistent volunteer appreciation efforts throughout a given year

Requirements

The ideal candidate is a leader with experience in nonprofit administration and fundraising. They are organized, solution-driven, and a creative thinker who can work collaboratively with others. The ideal candidate for this position takes initiative and can work independently and is enthusiastic about the work of the organization and the work of their role. The ideal candidate can see big-picture goals and benchmarks while understanding the steps required to carry out vision and meet goals. The Executive Director should be able to effectively communicate with all levels of staff, volunteers, clients, guests, community partners and donors. A background in social services and nonprofits is not required but is desired in a strong candidate.

The ideal candidate has a working understanding of Microsoft Office software, including Microsoft Word and Excel, and the Google platform, including Gmail and Google Drive.  The Executive Director will work with a donor management and client management database; while training will be provided, a general comfort with data entry and database systems is preferred.

The Executive Director will be expected to work on-site. The duties of the Executive Director will at times include physical activities, including walking up and down stairs, lifting up to 45 lbs., and standing for periods of time.

The Cooperstown Food Pantry

Established in 1977 and run out of the basement of the Village Hall/Library building on Main Street, the Cooperstown Food Pantry has remained a pillar of community service for 45 years. We assist households in the northern two-thirds of the county by providing a monthly distribution of five days’ worth of food, three meals a day, for each member of a household. In addition to shelf stable food items, fresh dairy, frozen meat and fresh produce, the Pantry provides essential personal care items including adult incontinence products, diapers, and household supplies. We partner with our community, working with the Cooperstown Central School to facilitate the BackPack program, a weekly distribution of food items for children grades K-12. We also work closely with the Cooperstown Farmers’ Market to provide fresh produce vouchers in the summer and early fall months.

In June of 2021, the Pantry became an independent 501(c)(3) organization. In a period of exciting growth and opportunity, we’re looking for an Executive Director with experience in the nonprofit sector who will work collaboratively with board, staff, and volunteers to further the mission of the Pantry.

The Cooperstown Food Pantry is an equal opportunity employer.

Benefits Include: paid sick leave, paid vacation, health insurance through Excellus BlueCross BlueShield

Hours: 40/week M-F; two Saturday shifts per month

Job Type: Full Time

Salary: $45,000

Original Post Date: 5/13/22